Effective Date: February 6th, 2025
Last Updated: February 6th, 2025
- Who Does This Policy Apply To?
The practices described in this policy apply to you when you:
- Browse our website Prismea; Prismea;
- Communicate with us via phone or through the contact form;
- Subscribe to our newsletter;
- Interact with us as part of our advertising campaigns, including Google Ads.
- Purpose
Our privacy policy outlines our practices regarding the collection, use, disclosure, and retention of personal information entrusted to us by our clients, partners, or users.
We consider "personal information" to be any information that directly or indirectly identifies you, either alone or combined with other data.
- When Do We Collect Your Personal Information and How Do We Collect It?
When You Browse Our Website:
How Do We Collect Your Personal Information?
- We collect your personal information through cookies, analytics tools (Google Analytics), and technologies like reCAPTCHA, as well as through forms submitted on our site.
What Personal Information Do We Collect?
- IP address, location, browser type, pages visited, and time spent on our site;
- Name, email address, phone number if you fill out a contact form or subscribe to our newsletter;
- Information collected by reCAPTCHA to verify that you are not a robot, such as your interactions with the site, IP address, and other metadata necessary for validation.
Why Do We Collect and Use Your Personal Information?
- To understand and improve your experience on our site;
- To respond to your inquiries or process your newsletter subscription;
- To measure the effectiveness of our advertising campaigns;
- To ensure the security and integrity of our site using reCAPTCHA.
Who Will Have Access to Your Personal Information?
- Our employees or agents who need this information to handle your request;
- Our service providers like Google Analytics and reCAPTCHA for statistics, data management, and security.
Lorsque vous utilisez le formulaire de contact ou vous inscrivez à l’infolettre:
How Do We Collect Your Personal Information?
- Directly through the information you provide when subscribing or in your message.
What Personal Information Do We Collect?
- Name, email address, phone number, and any other information you voluntarily provide.
Why Do We Collect and Use Your Personal Information?
- To subscribe you to our newsletter and send relevant communications;
- To respond to your inquiries.
Who Will Have Access to Your Personal Information?
- Our employees involved in managing requests and subscriptions.
- How Do We Store Your Personal Information?
Your personal information is stored on secure platforms that comply with data protection standards, including cloud services used by our providers like Google.
Your information may be transferred outside the province of Quebec if necessary, but only when adequate protection measures are in place.
- How Long Do We Retain Your Personal Information?
We retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
- How Do We Protect Your Personal Information?
We have implemented physical, technological, and administrative measures to protect your information from loss, theft, and unauthorized access. However, no online data transmission is completely secure, and we cannot guarantee absolute protection.
- What Are Your Rights Regarding Your Personal Information?
You have the right to:
- Access the personal information we hold about you;
- Request corrections to incomplete or inaccurate information;
- Withdraw your consent for the use of your data, except where necessary to provide a service or comply with a legal obligation;
- Request the portability of your information starting September 22, 2024.
- How Can You Exercise Your Rights?
To exercise your rights, please contact us at:
Christian Chauvin
Prismea
Email : info@prismea.ca
- What Should You Do If You Have Questions or Complaints?
For any questions or complaints regarding this policy, you can write to us at the address above. You can also file a complaint with the Commission d’accès à l’information du Québec.
