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Frequently
Asked
Questions

Contact us to discuss your lighting project, and our team will be happy to guide and advise you with professionalism, meticulous care, and a touch of whimsy!

What are the advantages of LED technology?

There are numerous benefits of choosing LED technology for your illuminated panel. These include reduced energy consumption compared to traditional bulbs, which means you could save on your electricity bills in the long run. Furthermore, LEDs have a much longer lifespan than conventional bulbs, so you can rest assured that you won't have to replace them as often. You can rest easy at night knowing your panel will remain brightly lit for years.

LEDs produce a brighter, sharper light, which enhances your sign's visibility. Last but not least, LEDs are more environmentally friendly than other bulbs. They contain no mercury or other harmful chemicals, which is optimal for the environment and your green conscience!

How can I determine which type of illuminated sign to get?

When deciding which type of illuminated panel to get, it's imperative to consider a number of factors, such as location, environment, visibility, and the contents to be displayed.

Next, consider the size and distance individuals can view the panel. Should it be visible at a distance, a large sign with higher luminous intensity is required. Last but not least, reflect upon the content displayed on the panel and whether you want to be able to change the content on a regular basis. Prismea offers a wide range of illuminated panels to meet all kinds of visual communication requirements.

Need help choosing the right type of sign? Contact our team.

Is it possible to install my panel myself?

Installation of a Prismea illuminated sign varies according to size and location. For smaller sizes, installation can be carried out by a person accustomed to manual work. However, for larger sizes or high-rise installations, it's advisable to call in a professional to ensure safe and efficient installment.

Prismea offers a professional installation service for its products, employing experienced technicians to guarantee a quality installation. Contact our team for more information on installing your illuminated sign.

What is the lifetime of an illuminated panel?

Our LED technology has an efficiency of at least 50,000 hours, representing a lifetime of 5.7 years if switched on 24 hours a day and seven days a week. It doesn't mean that our panels go out after that time, but rather that they'll have reduced brightness by around 15%. Several customers have been using Prismea illuminated panels for over a decade!

Is it possible to change the picture on the panel?

Yes, changing the image is very easy. If you have any questions about changing the image, do not hesitate to contact our team.

What's the warranty policy?

We offer a 2-year warranty on our electrical system and aluminum structure and a 2-year warranty on our power supplies. Our warranty covers any manufacturing defects.

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