Frequently
Asked
Questions

Have a question?

Our team is available to assist you with professionalism and precision to bring your display projects to life.

Why choose LED technology?

LED technology offers numerous benefits for your light panels:

Reduced consumption: LEDs use less energy than traditional bulbs, helping you save money in the long run.
Extended lifespan: With an estimated lifespan of 50,000 hours, you won’t need to replace your lights as frequently.
Optimal brightness: It provides bright, clear light that enhances the visibility of your panels.
Environmentally friendly: Free from mercury and harmful chemicals, LEDs are an eco-friendly choice for your lighting needs.

How do I choose the right light panel for me?

Selecting the right light panel depends on several key factors:

Location: Indoors or outdoors, with specific conditions like ambient brightness.
Visibility: Consider how far your panel needs to be visible and adjust the size and light intensity accordingly.
Flexibility: Do you need to change the visuals regularly?

Our team can help you identify the perfect product from our wide range of visual display solutions.

Can I install my light panel myself?

This depends on the size and location of the panel:

Small sizes: A handy individual can perform the installation.
Large sizes or heights: We recommend relying on Prismea’s team for a safe and efficient installation.

Prismea offers professional installation services performed by our qualified staff.

What is the lifespan of the lighting?

Our LED-equipped panels have a lifespan of at least 50,000 hours, which is approximately 5.7 years of continuous operation 24/7. After this period, they retain about 85% of their brightness. Many clients have been using our light panels for over a decade!

Can I change the image in the panel?

Absolutely! Changing the image in your light panel is quick and easy with our frames designed for this specific need.

Need assistance? Contact a member of our team.

What is the warranty?

We offer a 2-year warranty that covers:

The electrical system and the aluminum structure.
Power supplies.

The warranty includes coverage for manufacturing defects.

Any other questions?

Frequently Asked Questions